Featured Speakers

Barbara Holland, Ph.D

Barbara A. Holland, Ph.D., is a researcher and consultant recognized internationally for her scholarship and expertise on organizational change in higher education with a focus on the institutionalization of community engagement.  She is Distinguished Professor for Community Engagement at the University of Nebraska Omaha, and has affiliations with Indiana University-Purdue University Indianapolis and Portland State University. She has served in senior administrative roles at several universities in the United States and Australia, held a visiting scholar role in the US Department of Housing and Urban Development headquarters for two years during the Clinton and Bush administrations, and was Executive Director of the Learn and Serve America National Service-Learning Clearinghouse for seven years.

Among her many publications, she is the author of the “Holland Matrix” of community engagement factors which has been widely adopted as an institutional planning tool. She is Executive Editor of Metropolitan Universities, the journal of the Coalition of Urban and Metropolitan Universities.She received the 2006 Research Achievement Award from the International Association for Research on Service-Learning and Community Engagement (IARSLCE). In 2008 she was named as one of the first two Honorary Fellows of the Engagement Australia organization. Barbara has been a founding board member of many higher education associations and journals, and has served as an in-depth adviser to many academic institutions across five nations. Her current work focuses on designing systems to monitor and measure the diverse impacts of engagement, and strategies to develop effective campus leaders during this time of great change in higher education.  Barbara earned her Bachelor of Journalism and Master of Arts in Journalism at the University of Missouri, and a Ph.D. in Higher Education Policy at the University of Maryland. She resides in Portland, Oregon.


Rachel Vaughn
Director, Carlson Leadership & Public Service Center

Rachel oversees the operations of the Carlson Center and collaborates with colleagues within the Carlson Center, Undergraduate Academic Affairs, and the University of Washington to infuse ethical principles of partnership into the community engagement activities of the University of Washington. In addition, Rachel teaches community-based leadership seminars, runs the Jackson Munro Public Service Fellowship, serves as the Campus Champion for the UW Seattle Jumpstart program, and convenes and oversees planning committees for the Spring Celebration of Service and Leadership. In the 2014/15 academic year, Rachel took a short leave from the Carlson Center to oversee a project out of the Dean’s Office in Undergraduate Academic Affairs that mapped the unit’s historical community engagement efforts, and laid the groundwork for the university to do the same. She has an MSW from the UW School of Social Work and a Bachelor of Science from the Huxley College of Environmental Studies at WWU. As a prior AmeriCorps member, Rachel has been involved with service-learning for over 20 years. She seeks to infuse a strengths-based perspective in all of her work, in addition to teaching students about what it means to utilize this perspective.